Vacation Rental Management

Do you have a vacation property and don’t have time to manage reservations, check-in and check-out, cleaning, repairs, or maintenance?

We offer a comprehensive vacation rental management service so you can forget about everything and enjoy your free time.

Our services include:

• Check-in and check-out: We take care of having guests sign the accommodation contract and verifying their identification. We also take care of having guests leave the accommodation on the agreed date and time and verifying the condition of the accommodation.
• Key pickup and delivery: We offer several forms of key pickup and delivery, both at our office and with a security box.
• Payment management: We take care of charging guests through platform payment, by Visa, PayPal, wire transfer, or cash.
• Security deposit management: We offer different options for delivering and returning security deposits for reservations by Visa or cash.
• Mandatory traveler’s report: We communicate with the police daily through direct connection with the police website.
• Publication on donalquiler.com: We publish your accommodation on our website, where guests can book and pay directly, as well as check in online.
• Owners’ intranet: You can access our intranet to view your reservations, monthly statements, and invoices, and information about your guests.
• Office with business hours for customer service: We have an office in Marbella and Mijas for in-person service.
• Emergency phone number: Through our off-hours phone number, guests can resolve emergencies without bothering the owner.
• Incident response service: When guests have a problem with their accommodation, we will resolve it quickly.
• Own repair and maintenance service: We have our own staff to make repairs quickly and cheaply.
• Housekeeping and laundry management service: We manage the cleaning and laundry of your accommodation with our own or external staff.
• Home insurance management service: We take care of calling your insurance to verify coverage and verify the repair.
• Professional photo shoot: We take a professional photo shoot of your accommodation so you can receive more reservations.

With our services you can:

• Forget about everything: We take care of the entire process of managing your vacation rental, so you can enjoy your free time.
• Receive more reservations: Our professional management service will help you receive more reservations and increase your income.
• Improve the quality of your accommodation: Our cleaning, repair, and maintenance services will keep your accommodation in perfect condition.